STUDIA LLC
Website Terms and Conditions & Privacy Policy

Effective Date: October 28, 2026

STUDIA LLC (“STUDIA,” “we,” “our,” or “us”) is an independent Brand Design Agency based in Chicago, Illinois.

STUDIA operates the website located at www.studiaagency.com (the “Website”), which presents information about the agency, its services, creative partners, portfolio, projects, and related activities.

The Website also provides interactive features, including contact and inquiry forms, client resources, and ASK JULES, STUDIA's AI Personal Agent.

These Website Terms and Conditions and Privacy Policy describe the terms governing use of the Website and how information collected through the Website is handled.
 
By accessing or using the Website, you agree to these Terms and Conditions. Your personal information is handled as described in this Privacy Policy, subject to applicable law.
 
PART I | WEBSITE TERMS AND CONDITIONS
 
1. Website Use
 
The Website is provided for informational, professional, creative, and business communication purposes.

Visitors may explore STUDIA's services, creative work, portfolio, and other published information, and may use available interactive features in accordance with these Terms and Conditions.

Visitors agree not to interfere with Website operations, attempt unauthorized access to its systems, misuse its interactive features, or use the Website for unlawful purposes.
STUDIA reserves the right to modify, suspend, or discontinue Website features when reasonably necessary for maintenance, security, or business operations.

2. Copyright and Intellectual Property

Images, text, illustrations, designs, logos, typography, artwork, animations, video, audio, software, documentation, digital interfaces, and other materials appearing on the Website may be protected by copyright, trademark, and other intellectual property laws.
 
STUDIA retains all rights it holds in its original content, intellectual property, creative materials, software, and other proprietary work.
 
Certain materials displayed on the Website are owned by individual artists, designers, photographers, creative partners, clients, or other third parties. Those materials remain subject to the rights of their respective owners.
 
The inclusion of creative work on the Website does not necessarily indicate that STUDIA originally commissioned or created that work. Some featured projects represent the professional experience and creative history of STUDIA's founder and partners.
Except as permitted by applicable law, unauthorized copying, reproduction, distribution, alteration, publication, or commercial exploitation of protected materials is prohibited without appropriate written authorization.
 
3. Commercial Use and Reproduction
 
Visitors wishing to reproduce, publish, license, distribute, or otherwise use STUDIA-owned materials for commercial purposes must obtain prior written permission.

Requests concerning reproduction, licensing, permissions, or other uses of STUDIA-owned materials may be submitted to info@studiaagency.com.

STUDIA cannot grant rights in materials owned by third parties unless expressly authorized to do so.
 
4. Reservation of Rights
 
All rights not expressly granted by STUDIA are reserved.
Nothing on the Website grants, expressly or implicitly, any ownership interest, license, or other right in STUDIA's intellectual property or the intellectual property of another person or organization.
 
5. Trademarks and Brand Identity
 
The STUDIA name, its logos, visual identity, and other distinctive brand elements are proprietary to STUDIA and may be protected under applicable trademark and intellectual property laws.
ASK JULES, its associated visual identity, name, and interface design are elements of STUDIA's intellectual property portfolio, subject to applicable legal protections and any pending registrations.
 
The names, trademarks, logos, and service marks of third parties displayed on the Website remain the property of their respective owners.
 
No permission to use any trademark or brand identity is granted through access to the Website.

6. AI-Powered Features

The Website includes ASK JULES, an AI Personal Agent created for STUDIA.
ASK JULES provides conversational access to information about STUDIA, its people, creative work, services, projects, and other subjects. The experience uses OpenAI technology, custom software, approved agency knowledge, and website integrations.

Responses are generated using artificial intelligence and may occasionally contain errors, omissions, or outdated information.
STUDIA makes reasonable efforts to develop and maintain a useful and accurate experience, but does not guarantee the completeness or accuracy of every AI-generated response.

Information provided through ASK JULES is for general informational purposes and should not be relied upon as a substitute for professional legal, financial, medical, or other specialized advice.

ASK JULES does not independently enter into contracts, approve projects, establish binding commitments, or make binding representations on behalf of STUDIA.
 
7. Links to Third-Party Websites
 
The Website may contain links to websites, platforms, or services operated by third parties.
 
These links are provided for visitor convenience or informational purposes. STUDIA does not necessarily endorse or maintain control over the content, availability, security, or privacy practices of external websites.
 
Visitors should review the terms and privacy policies of external services before using them.
 
8. Disclaimer of Warranties
 
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT, INCLUDING AI-POWERED FEATURES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
 
STUDIA DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND OTHER WARRANTIES TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.
 
STUDIA DOES NOT GUARANTEE THAT THE WEBSITE WILL BE AVAILABLE WITHOUT INTERRUPTION, THAT ALL INFORMATION WILL BE COMPLETE OR ERROR-FREE, OR THAT WEBSITE SERVICES WILL OPERATE WITHOUT TECHNICAL DIFFICULTIES.
 
NOTHING IN THESE TERMS LIMITS RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED.
 
9. Limitation of Liability
 
TO THE EXTENT PERMITTED BY APPLICABLE LAW, STUDIA AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE WEBSITE.
ANY LIMITATION OR EXCLUSION OF LIABILITY APPLIES ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW AND DOES NOT EXCLUDE LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
 
10. Indemnification
 
To the extent permitted by applicable law, visitors agree to indemnify and hold harmless STUDIA and its affiliates, directors, officers, employees, and agents against third-party claims, liabilities, and reasonable expenses arising from unlawful use of the Website or a material violation of these Terms and Conditions.
 
11. Governing Law and Jurisdiction
 
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.
 
To the extent permitted by applicable law, disputes arising from or relating to these Terms and Conditions shall be brought in the appropriate state or federal courts located in Illinois.
Nothing in this provision limits any nonwaivable rights or protections available to visitors under applicable law.
 
12. Severability and Waiver
 
If any provision of these Terms and Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be severed to the extent necessary without affecting the enforceability of the remaining provisions.
 
STUDIA's failure to enforce a provision does not constitute a waiver of its right to enforce that provision in the future.
 
PART II | PRIVACY POLICY
 
13. Commitment to Privacy
 
STUDIA respects the privacy of Website visitors and seeks to handle personal information responsibly and in accordance with applicable laws.
 
This Privacy Policy explains the categories of information that may be collected, why that information is used, how it may be shared, and the choices available to visitors.

14. Information Collected Through the Website
 
When visitors interact with ASK JULES, their messages and relevant conversation context are processed to generate responses. STUDIA does not automatically archive complete ASK JULES conversation transcripts in its website content management system.
 
Visitors may separately choose to submit messages to STUDIA through an explicit communication process, as described in Section 17.

15. How Information Is Used

STUDIA uses information collected through the Website for legitimate operational and business purposes, including operating, securing, and maintaining the Website; responding to inquiries and visitor communications; providing requested information or services; understanding Website engagement; evaluating and improving Website functionality; and coordinating client or business relationships.

STUDIA may also use information to investigate technical issues, prevent misuse, maintain appropriate records, and comply with applicable legal obligations.

Information voluntarily submitted through Website forms or communications is used in connection with the purpose for which it was supplied and other compatible business purposes permitted by law.

16. Cookies, Analytics, and Website Technologies

The Website may use cookies and similar technologies provided by Wix and other authorized service providers.
These technologies may support essential Website functionality, security, visitor sessions, performance measurement, and analytics.

Where required by applicable law, visitors will be provided with appropriate information and choices regarding nonessential cookies or similar tracking technologies.

Visitors may also manage certain browser-based tracking preferences through their browser settings.
Disabling some technologies may affect particular Website features.

17. ASK JULES | AI Personal Agent and Conversation Privacy
 
ASK JULES is STUDIA's AI Personal Agent, a custom conversational experience integrated into the Website.
It combines OpenAI technology with STUDIA's approved knowledge, custom programming, and website functionality to support natural visitor conversations.

Conversation Processing

When a visitor uses ASK JULES, their questions and relevant conversation context are processed to produce appropriate AI-generated responses.

Conversation context may be maintained during an active interaction so ASK JULES can understand follow-up questions and respond naturally.

STUDIA does not automatically record or archive complete ASK JULES conversations in its Wix content management system.
The absence of a STUDIA-maintained conversation archive does not mean that no information is processed or temporarily retained by the technology providers involved in delivering the service.

AI Processing Through OpenAI

To generate responses, ASK JULES sends visitor-submitted questions and relevant conversational context to OpenAI through its API.

Depending on the question, the AI system may also use available research and web-search functionality to retrieve current public information.

STUDIA uses API settings intended to limit unnecessary storage of generated responses within the AI application service. However, OpenAI may separately process and retain information according to its applicable service terms, security practices, and data retention policies.

Use of OpenAI technology does not mean that visitors are communicating through an independent ChatGPT account.

Voluntary Personal Information

Visitors may voluntarily provide their names, organizations, email addresses, or other details during an ASK JULES conversation.

Providing personal contact information is not required to ask ordinary questions.

Visitor-Requested Messages to STUDIA
 
When a visitor specifically requests that ASK JULES deliver a message to STUDIA, the system may request the visitor's name and message, together with optional contact information.
 
The visitor is asked to confirm the message before it is submitted.

Information intentionally submitted through this process may be transmitted to STUDIA through its configured communication systems and maintained as a business communication.

This process is separate from ASK JULES's ordinary conversational experience and does not involve automatic archiving of the entire conversation.
 
Sensitive Information
 
Visitors should not submit passwords, account numbers, payment information, medical information, confidential business records, or other highly sensitive personal information through ASK JULES.
 
Conversation Retention and Service Records
 
STUDIA does not maintain an automatic archive of complete ASK JULES conversation transcripts in its designated Wix CMS collection.
 
Information may nevertheless be processed or retained temporarily through active browser sessions, website infrastructure, security or diagnostic systems, and third-party AI services.
 
These systems may maintain operational information according to their technical requirements, applicable service agreements, retention practices, and legal obligations.
 
Messages intentionally submitted to STUDIA, including visitor-requested communications, may be retained under the agency's ordinary business communication practices.
 
Privacy and Access
 
STUDIA does not make private visitor communications publicly available or sell ASK JULES conversation transcripts.
Access to intentionally submitted communications and applicable operational records is limited according to the agency's administrative and technical controls.

18. Sharing Information With Service Providers
 
STUDIA may share information with trusted service providers when necessary to operate, secure, maintain, or improve the Website and its features.
 
These providers may include website hosting and content management providers, AI technology services, email and communication services, analytics providers, consent management services, and other technical service providers.
 
Such providers may process information as necessary to deliver their services and subject to their applicable contractual and legal obligations.
 
STUDIA may also disclose information when required by applicable law, lawful legal process, or when reasonably necessary to protect legal rights, security, or the integrity of its systems.
 
STUDIA does not sell ASK JULES conversation transcripts.

19. Information Retention
 
Information collected through the Website may be retained for periods appropriate to its purpose, subject to applicable law.
Retention periods may differ depending on the type of record, the reason it was collected, the applicable business relationship, and any legal, contractual, or security requirements.
 
STUDIA does not automatically archive complete ASK JULES conversation transcripts in its Wix CMS.
 
Information contained in business inquiries, visitor-requested messages, client communications, contact records, or other operational systems may be retained for periods consistent with the purposes for which that information is maintained.
Third-party service providers may independently process or retain certain technical and operational information in accordance with their applicable policies and contractual obligations.

20. Information Security
 
STUDIA uses reasonable administrative and technical safeguards intended to protect Website information against unauthorized access, disclosure, alteration, or misuse.
 
ASK JULES incorporates signed conversation sessions, private backend processing, and controlled access to its supporting systems.
 
The system is configured not to automatically save complete conversation transcripts to STUDIA's website CMS.
Visitor-requested communications and other information intentionally submitted to STUDIA are managed through the agency's applicable website and communication systems.
 
While STUDIA takes reasonable measures to protect information, no internet-based system, digital transmission, or storage environment can be guaranteed to be completely secure.

21. Privacy Rights and Requests

Depending on applicable law and the visitor's location, individuals may have rights concerning personal information maintained by STUDIA, including rights to request access, correction, deletion, or other legally recognized privacy choices.
Requests will be considered in accordance with applicable laws and any relevant exceptions.
Visitors wishing to inquire about personal information, submit a privacy request, or raise a concern about the Website's information practices may contact:

info@studiaagency.com

STUDIA may request information reasonably necessary to verify identity and locate applicable records before responding to certain requests.

22. Children's Privacy
 
The Website is intended primarily for general audiences interested in STUDIA's creative work and professional services.
ASK JULES is not specifically designed to collect personal information from children under 13.
 
STUDIA does not knowingly seek to collect personal information from children under 13 without any authorization required by applicable law.
 
If STUDIA becomes aware that personal information from a child under 13 was collected in circumstances requiring its removal, STUDIA will take appropriate steps consistent with applicable law.

23. International Visitors

The Website may be accessed by visitors outside the United States.

Information submitted through the Website may be processed or stored in the United States or other locations where STUDIA's service providers maintain operations.

Where applicable privacy laws provide additional protections, STUDIA will address those requirements in accordance with its legal obligations.

24. Changes to This Policy

STUDIA may update these Terms and Conditions and Privacy Policy as its operations, services, technologies, and legal obligations evolve.

Updates will be reflected on the Website, together with a revised effective or modification date.

Continued use of the Website following publication of revised terms constitutes acceptance of the revised Terms and Conditions to the extent permitted by applicable law. Changes to personal information practices will be handled in accordance with applicable privacy requirements.

25. Contact Information

Questions about the Website, these Terms and Conditions, or STUDIA's privacy practices may be directed to:

STUDIA LLC
Chicago, Illinois
Website: www.studiaagency.com
Email: info@studiaagency.com

Last Updated: October 28, 2026